Bybet values the privacy of every member. This document clearly outlines the types of data we collect, the purposes for which it is used, how we store and protect it, and your rights as a member regarding your personal data. Your trust is our priority.
Six core principles that bybet upholds in handling the personal data of all members.
All your personal data and financial information is encrypted with 256-bit SSL protocol during transmission. Data stored on bybet's servers is also protected by an additional encryption layer that cannot be penetrated from outside.
Bybet has never and will never sell, rent, or disclose members' personal data to any third party for marketing or commercial purposes. Your data is used solely for platform operations and legal compliance.
As a bybet member, you have the full right to access, correct, and request deletion of your personal data. All personal data requests are processed within 14 business days.
Bybet's server infrastructure is monitored around the clock by an internal cybersecurity team and regular external audits. Any intrusion attempts are detected and addressed automatically in real time.
Bybet is fully compliant with the Personal Data Protection Act 2010 (PDPA) Malaysia. All data collection and processing is carried out in accordance with applicable Malaysian legal requirements currently in force.
You can manage your preferences for promotional emails, push notifications, and marketing communications from bybet at any time through your account settings. bybet fully respects your communication preferences.
Bybet ("we", "Platform") is fully committed to protecting the privacy and personal data of every member ("you"). This Privacy Policy explains how we collect, use, store, and protect your information. By registering and using bybet services, you agree to the practices described in this document.
This Privacy Policy applies to all information collected by bybet through the bybet.cx website, the bybet mobile app (Android and iOS), interactions with the customer support team, and any other services provided by the bybet platform.
Bybet operates as an online betting and casino platform serving users in Malaysia. In this context, we act as the data controller responsible for processing members' personal data in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and applicable legislation currently in force.
This policy is to be read together with bybet Terms and Conditions which is a binding agreement between you and the platform. In the event of any conflict between the two documents regarding data privacy, this Privacy Policy shall take precedence.
Bybet collects personal data from you through various means throughout your use of the platform. The following are the categories of data collected:
Data you provide directly:
Data collected automatically:
Bybet does not store your full credit or debit card number. Only payment tokens generated by verified payment processors are stored in our systems. Your card CVV is never collected at any time.
Every piece of data we collect has a clear and legitimate purpose. Below is a summary table of data processing purposes:
| Data Type | Purpose of Use |
|---|---|
| Name, MyKad, Date of Birth | Identity verification (KYC), AML compliance, age verification |
| Email & Phone | Account communications, security notifications, customer support |
| Bank & e-Wallet Information | Processing deposits and withdrawals, verifying account ownership |
| Betting & Game Records | Service provision, dispute resolution, regulatory compliance |
| Device & IP Data | Fraud detection, account security, platform usage analytics |
| UX Interaction Data | Product improvement, personalising the user experience |
Bybet does not use members' personal data for any purpose not stated above without first obtaining separate consent from the member. You may update your marketing preferences at any time through your account settings.
Bybet processes your personal data on valid legal bases under Malaysia's PDPA:
Bybet does not sell or disclose your personal data to third parties for commercial or marketing purposes. Your data is only shared in the following limited situations:
All third parties handling bybet data are subject to data processing agreements that prohibit them from using your data for any purpose other than those specified.
Bybet stores members' personal data in secure data centers with strict physical and digital security controls. All data is encrypted both at rest and in transit.
Data retention period:
Technical security measures implemented:
In the event of any security breach affecting your personal data, bybet will notify you via email and in-app notification within 72 hours of becoming aware of the breach, in accordance with data protection best practice requirements.
Bybet uses cookies and similar tracking technologies to ensure the platform functions smoothly and to understand how members use the platform for improvement purposes.
Types of cookies used:
You can manage your cookie preferences through your web browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the bybet platform.
Under Malaysia's PDPA and bybet's privacy policy, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold on your account. bybet will process this request within 14 business days.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction through your account settings or bybet customer support.
You may request the deletion of your personal data, subject to legal requirements for retaining certain records. Deletion requests will be processed within 30 days.
You have the right to object to the processing of your data for direct marketing purposes at any time. This objection will take effect within 48 business hours.
You have the right to receive your personal data in a machine-readable format (JSON/CSV) for transfer to another service provider of your choice.
To exercise any of the rights above, please contact the bybet support team via live chat or email at [email protected], clearly stating your request and account number for identity verification.
Bybet's services are inappropriate and not permitted for individuals under the age of 18. bybet does not knowingly collect any personal data from underage individuals.
If you believe your child or a minor has registered a bybet account, please contact us immediately at [email protected]. bybet will promptly investigate the matter, close the account in question, and delete all collected data without undue delay.
Bybet employs an age verification system that includes a date-of-birth check during registration, a KYC process that verifies official identity documents, and ongoing monitoring to identify usage patterns that may indicate access by underage individuals.
Bybet reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or new platform features.
When material changes are made to this Privacy Policy, bybet will:
Your continued use of the bybet platform after the effective date of an updated policy will be considered your acceptance of those changes. If you disagree, you have the right to close your account in accordance with the procedures set out in bybet's Terms and Conditions.
If you have any questions, concerns, or complaints regarding this Privacy Policy or bybet's handling of your personal data, please contact us via:
Bybet is committed to responding to all privacy-related inquiries within 72 business hours. For data access, correction, or deletion requests requiring further review, processing time is between 14 and 30 business days depending on the complexity of the request.
Bybet protects every detail of your information to the highest security standards. Register now and start a safe, fair, and enjoyable betting experience alongside more than half a million Malaysian members.